Fifo88 Terms & Conditions – Malaysia Platform Usage Rules

Introduction

Welcome to fifo88. These Terms & Conditions constitute a legally binding agreement between you ("Member" or "User") and fifo88 ("Platform", "we", or "fifo88") governing your use of the website, mobile application, and all services provided under the fifo88.xyz domain.

By registering an account, making a deposit or using any service on fifo88, you are deemed to have read, understood and agreed to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

These Terms & Conditions should be read together with fifo88's Privacy Policy and all relevant game-specific rules. Where there is a conflict between these general terms and any game-specific rules, the game-specific rules shall take precedence unless stated otherwise.

Member Eligibility

To open an account and use fifo88's services, you must meet the following eligibility requirements:

• At least 21 years of age at the time of registration
• Hold an active Malaysian mobile number registered in your own name
• Not currently on an active self-exclusion list on any gambling platform
• Acting on your own behalf and not on behalf of any other individual or organisation
• Not declared bankrupt or currently subject to bankruptcy proceedings
• Have full legal capacity to enter into a binding agreement

Fifo88 reserves the right to request proof of identity or age at any time. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension or termination and the freezing of all available balances. This verification process is part of fifo88's commitment to protecting minors and vulnerable players.

Account Registration

Each individual is permitted to hold only one (1) account only at fifo88. Multiple account registrations by the same individual — whether using different names, phone numbers, IP addresses, or payment details — are strictly prohibited and will be considered fraudulent.

During registration, you are required to provide accurate, complete and up-to-date information, including:

• Full name as shown on your Malaysian identity card (MyKad)
• An active Malaysian mobile number
• Exact date of birth
• Preferred payment methods for deposits and withdrawals

You are responsible for keeping your account information up to date whenever changes occur. fifo88 is not liable for any losses arising from inaccurate or outdated information provided by a member.

All official communications from fifo88 will be sent to the phone number or email address registered to your account. It is your responsibility to ensure your contact details are kept up to date.

Deposits & Withdrawals

4.1 Deposit Methods

Fifo88 accepts deposits via the following local Malaysian payment methods:

• Minimum deposit: RM 10 per transaction
• Deposits are processed in under 3 minutes upon payment confirmation
• All deposits must come from a legitimate source and be made in your own name
• Third-party deposits are not accepted and will be returned (less any processing fees)
• Fifo88 does not charge processing fees for standard deposits

4.2 Withdrawal of Winnings

• Minimum withdrawal: RM 50 per request
• Withdrawals to eWallets (Touch 'n Go, GrabPay, Boost) are processed within 15 minutes
• Withdrawals to a bank account via FPX or bank transfer take up to 2 hours to process
• Fifo88 reserves the right to request identity verification before approving withdrawals above a certain amount
• Withdrawals must be made to an account in your own name — third-party withdrawals are not permitted
• Bonus funds that have not met the wagering requirements cannot be withdrawn

Bonuses & Promotions

Fifo88 offers members a variety of bonuses and promotions from time to time. All bonuses are subject to the specific terms stated on each offer. The general terms applicable to all fifo88 bonuses are as follows:

• Each bonus carries a wagering requirement that must be met before any bonus-related winnings can be withdrawn
• Bonus validity period is 7 days from the date of crediting unless otherwise stated in the terms of the relevant offer
• Bonuses cannot be transferred, sold or exchanged directly for cash
• Each promotional offer is for one-time use per member, per household, per device or per IP address, unless otherwise stated
• Fifo88 reserves the right to void any bonus obtained through means deemed abusive or fraudulent
• If a member withdraws their cash balance before meeting the bonus wagering requirements, the bonus balance will be automatically forfeited
• Fifo88 reserves the right to modify, suspend or terminate any promotional offer at any time with reasonable notice

Game Rules

Every game category on fifo88 — including Slots, Live Casino, Casino, Sports Betting, Jackpot and Virtual Sports — has specific rules that apply to that game. These rules are displayed within each game's interface and should be read before play begins.

The general terms that apply to all games on fifo88 are:

• All game results generated by the fifo88 system are final and not subject to dispute unless there is clear evidence of a technical failure
• In the event of a technical interruption during an active game round, fifo88 reserves the right to void the round in question and return the wager to the member's account
• Fifo88 reserves the right to void bets or winnings involved in technical errors, pricing errors or other exceptional circumstances
• Bets accepted and credited to a member's account are based on fifo88's system log records — not on screen displays, which may be subject to delays or errors
• The use of automated software, bots or any non-manual method of play is strictly prohibited

For Sports Betting covering Malaysia Super League football, EPL, badminton and e-sports, results displayed by fifo88 are based on official sources from the respective competition organisers. Any disputes regarding match results must be directed to the competition organiser.

Prohibited Activities

The following activities are strictly prohibited on fifo88 and may result in immediate account termination, freezing of funds, and legal action where applicable:

• Multiple account ownership — registering more than one account using any different personal details
• Identity fraud — registering using another person's name, identification number or personal details
• Money laundering — using the fifo88 platform for money laundering or other illegal financial activities
• Collusion between players — unlawfully colluding with other players to gain an unfair advantage at the game table
• Use of bots or automated software — using any automated software, script, or mechanism to play
• Exploitation of technical bugs — deliberately exploiting errors or bugs in the fifo88 system for personal gain
• Threats or harassment — threatening or harassing any fifo88 staff member or fellow member
• Payment using another person's card or account — making a deposit using a payment instrument that does not belong to you

Fifo88 cooperates with the relevant authorities in investigations involving illegal activity. Funds suspected of being linked to prohibited activities may be frozen without notice while an investigation is ongoing.

Account Security

Keeping your fifo88 account secure is a shared responsibility. fifo88 applies 256-bit SSL encryption and enterprise-grade server protection to safeguard your data on our end. On your end, the following security responsibilities apply:

• Choose a strong, unique password — one that is not used on any other platform
• Never share your fifo88 account password with anyone, including family members
• Always log out of your account after each session, especially on shared devices
• Enable two-factor authentication (2FA) where available for added protection
• Only access fifo88 through the official URL fifo88.xyz — be cautious of fake websites impersonating fifo88
• Report any unauthorised access or suspicious activity on your account immediately

Fifo88 will not be held liable for any losses arising from a member's negligence in safeguarding their account. If you suspect unauthorised access to your account, contact our customer support immediately via live chat or email at support@fifo88.xyz.

Limitation of Liability

Fifo88 provides its online gaming platform on an "as-is" basis. While we make every effort to ensure 24/7 platform availability and stability, the following liability limitations apply:

• Fifo88 is not liable for service disruptions caused by factors beyond our control, including internet outages, power failures or natural disasters
• Fifo88 is not liable for any indirect, incidental, or consequential losses suffered by a member
• Fifo88's maximum total liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days preceding the relevant incident
• Fifo88 is not liable for any betting or gaming decisions made by members based on information or advice obtained from sources other than the official fifo88 platform

Account Closure & Suspension

10.1 Voluntary Closure by Member

You may close your fifo88 account at any time by contacting our customer support. Before closing, please ensure you have withdrawn all real money balances in your account. Any remaining real money balance will be returned to your registered payment method within 7 business days after the closure request is approved.

10.2 Suspension or Termination by fifo88

Fifo88 reserves the right to suspend or terminate any account immediately and without prior notice if:

• The member has violated any part of these Terms & Conditions
• Fifo88 suspects fraudulent activity, money laundering or other illegal activity
• The member provided false or misleading information during registration or while using the platform
• The member is on a self-exclusion list or has previously requested account closure
• Required to comply with regulatory authority directives or applicable laws

In cases of termination due to a breach of terms, fifo88 reserves the right to forfeit all bonuses and winnings linked to the violating activity. Any genuine cash balance unrelated to the breach will be returned at fifo88's discretion upon completion of the investigation.

Responsible Gaming

Fifo88 is fully committed to Responsible Gaming. We believe that genuine entertainment is entertainment that remains in control and causes no harm to members or their families.

Responsible Gaming tools available to all fifo88 members:

• Deposit Limit — set a daily, weekly or monthly deposit limit that takes effect immediately
• Loss Limit — set a maximum loss amount within a period of your choice
• Playing Time Limit — set a session time limit with automatic notifications as the limit approaches
• Cooling-Off Period — take a break from the platform for 24 hours, 7 days or 30 days
• Self-Exclusion — exclude yourself entirely from the platform for 6 months, 1 year or permanently

If you feel that gambling is beginning to affect your life, contact the fifo88 support team or seek help from a relevant organisation in Malaysia. Except in exceptional circumstances, self-exclusion requests cannot be reversed until the exclusion period has ended. This is to protect your long-term wellbeing.

Amendments to Terms & Conditions

Fifo88 reserves the right to amend, modify or update these Terms & Conditions at any time in response to operational needs, legal changes or service improvements. Members will be notified of significant amendments via:

• Notices displayed prominently on the fifo88 homepage
• Notification to the member's registered mobile number
• Email to the address registered to the member's account (where applicable)

Continued use of the fifo88 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account before the amendment takes effect.

It is the member's responsibility to review these Terms & Conditions periodically. fifo88 is not liable for any adverse consequences resulting from a member's failure to review notified amendments.